At DelAireDrive Appliance Repair, we prioritize your privacy and are committed to safeguarding the personal information you provide to us. This Privacy Policy describes how we collect, use, and share information gathered from visitors to our website, as well as your rights with regard to your information. By using our website and services, you agree to the terms outlined in this Privacy Policy.

Information Collection and Use

When you contact us via our website's call request form or by placing a call, we collect your name, phone number, and any other information you provide. This information is used to facilitate the services you request and to communicate with you regarding your service needs. In addition, we may collect non-personal browsing data through the use of cookies or web beacons to enhance your experience and improve our website's functionality.

Use of Information

The information we collect is used for the following purposes: to respond to your inquiries, schedule and provide appliance repair services, and communicate with you regarding our services. By contacting us, you consent to receiving communications from us and our partners via phone, email, or text for service-related purposes. These communications may include offers or information about services related to your initial request.

Information Sharing

We may share your personal information with our trusted partners for operational and service-related purposes. These partners are obligated to use your information solely for the purposes we specify and in compliance with this Privacy Policy. We will not sell or rent your personal information to third parties for their independent marketing purposes.

Legal Disclaimer

By using our website, you acknowledge and agree that any disputes related to our website or services will be addressed through direct negotiation and that you waive your right to sue or take any legal action beyond such negotiation. You further agree that the maximum compensation for any claims related to our website or services is limited to $100 and that you will bear your own legal fees and expenses in the event of a dispute.

Security

We strive to implement reasonable security measures to protect the information you provide to us. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Opt-Out

You may opt out of receiving communications from us at any time by contacting us at (310) 742-5245. Please be aware that opting out may affect our ability to provide certain services to you.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our website and services after such modifications will constitute your acknowledgment of the modified Privacy Policy and your agreement to abide and be bound by its terms.

If you have any questions or concerns about this Privacy Policy, please do not hesitate to contact us.